In October 2021, Complexity University in partnership with Start Network and The Global Fund for Community Foundations (GFCF) launched the first radical, action-focused innovation programme for community-led impact in the aid sector. The Crisis Response and Resilience Lab was a 2-week intensive action-learning programme, the first of its kind, aimed at supporting humanitarian practitioners to experience and learn a new way of working in response to complex humanitarian challenges. The Lab was an experiment in itself—an opportunity to create a place where different people could build new practices, relationships and learning, whilst experiencing a professional and personal journey taking them from business as usual towards a new, better, humanitarian system.