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This guidance, developed by humanitarian consultant Clea Kahn, aims to give humanitarian actors a guidance for developing their accountability mechanisms in the context of mixed migration, with a focus on complaints and feedback mechanisms. Excellent guidance already exists on how to implement feedback and complaint mechanisms in humanitarian contexts, and this is not intended to replace or duplicate those. It should be read as a supplement, to provide additional reflection for humanitarian actors working in migration contexts.

This handbook is for MERF members, from headquarters to in-country staff. The handbook is a guide to the most up-to-date processes, systems, and governance mechanisms which enable the MERF to operate. It is a live document and will be continuously updated based on experience and feedback.

Between 1 January and 20 August 2018, some 27,788 migrants have arrived by sea and 4,125 by land from Morocco to Europe in 2018. Doctors of the World, were awarded MERF funding to respond to the needs of over 8,000 migrants in a three month intervention programme.

In September 2018, Doctors of the World were awarded MERF funding to repond to urgent needs of migrants during a migration spike within the city Agadez in Niger.

This useful guide has everything Start Network members need to know when raising an alert for the new phase of the Migration Emergency Response Fund (MERF). The new phase of the MERF is focused entirely on Africa and members of the Start Network can now respond to acute needs along the migration route. The fund is filling critical gaps in migration response within the continent, with funding on its way to members as quickly as 72 hours of an alert first being raised.

The Migration Emergency Response Fund is a UK Department for International Development (DFID) funded rapid response, context specific, contingency fund run by the Start Network to respond to changes in the context, spikes, ongoing gaps and acute needs among refugees and other migrants along the central Mediterranean route.

The Migration Emergency Response Fund (MERF), funded by the UK’s Department for International Development (DFID), was established in January 2017 in partnership with the 15 member representatives of the Start Network present in the region. The MERF allows member organisations to react to a significant change of needs, or provide assistance to previously unidentified vulnerable groups. Its aim is to address the unpredictable nature of the mixed migration crisis across the Mediterranean that exacerbated an already difficult operating context for aid workers and made it difficult to plan for a response.

The Migration Emergency Response Fund (MERF), funded by the UK’s Department for International Development (DFID), was established in January 2017 in partnership with the 15 member representatives of the Start Network present in the region. The MERF allows member organisations to react to a significant change of needs, or provide assistance to previously unidentified vulnerable groups. Its aim is to address the unpredictable nature of the mixed migration crisis across the Mediterranean that exacerbated an already difficult operating context for aid workers and made it difficult to plan for a response.

The Migration Emergency Response Fund (MERF), funded by the UK’s Department for International Development (DFID), was established in January 2017 in partnership with the 15 member representatives of the Start Network present in the region. The MERF allows member organisations to react to a significant change of needs, or provide assistance to previously unidentified vulnerable groups. Its aim is to address the unpredictable nature of the mixed migration crisis across the Mediterranean that exacerbated an already difficult operating context for aid workers and made it difficult to plan for a response.

The Migration Emergency Response Fund (MERF), funded by the UK’s Department for International Development (DFID), was established in January 2017 in partnership with the 15 member representatives of the Start Network present in the region. The MERF allows member organisations to react to a significant change of needs, or provide assistance to previously unidentified vulnerable groups. Its aim is to address the unpredictable nature of the mixed migration crisis across the Mediterranean that exacerbated an already difficult operating context for aid workers and made it difficult to plan for a response.